Data protection

Please read the terms of use and privacy policy of Pays-d’Enhaut Tourism carefully before you use our website: chateau-doex.ch (hereinafter the website). Visitors to the website and its sub-domains accept the following terms and conditions by using the website.
 

1.      Protection of personal data
2.     Copyright and trademark (logo)
3.      Sending information – Newsletters
4.      Liability
5.      Links to other websites
 
 

1.    PROTECTION OF PERSONAL DATA

Pays-d’Enhaut Tourism attaches particular importance to the protection of your data, which is why they are processed in compliance with the applicable legal provisions (European General Data Protection Regulations, hereinafter the GDPR). As a visitor to our website, you accept our terms and conditions of use.

1.1.    DATA COLLECTION

1.1.1.    TOURIST INFORMATION SYSTEM 

We draw your attention to the fact that we use an information system on our website to personalize your experience. Some of the data is collected automatically by the system when you browse our website. Other data is collected on a voluntary basis only (completing an application form, for example). This information is used to determine how you as a visitor to our website, use our site and what information and offers are of particular interest to you.

If you wish to consult the general terms & conditions of the service provider, please send an e-mail to: info@chateau-doex.ch

1.1.2.    COOKIES

The website uses Cookies. These are small text files that are saved to your device using your browser. The use of Cookies is intended to personalize our offer to our users and visitors to our website. Some Cookies remain stored on your browser until you delete them. They enable us to recognize your browser on your next visit. If you do not want your browser to save this data, you can change your settings to prevent this on a case-by-case basis. If you choose to disable Cookies, certain features of our website will be affected.

1.1.3.    RESERVATION PLATFORM

On reserving accommodation or a product on our website, you are redirected to the reservation platform of a third party service provider. Personal information that you voluntarily provide will be stored by this service provider. The data collected is limited to what is strictly necessary and will only be used and stored for the purposes of the requested service. You may receive personalized e-mails from the third party service provider and from us for a defined period of time relating to the services ordered.

If you wish to consult the general terms & conditions of the service provider, please send an e-mail to: info@chateau-doex.ch

Google Analytics and Google Tag Manager
The website incorporates Google Analytics, Google Tag Manager and Google Alphabet services - with an anonymizing function. Google Analytics is a website analysis service that collects, samples and evaluates data on the behaviour of users browsing a website. To this end, the integration of "Cookies" makes it possible to analyse the use made by users of the website.
The extracted information is transferred to the service provider's server and saved. You can prevent this by configuring your browser so that it does not save any of these Cookies.

1.2.   PROCESSING OF DATA

We treat your personal data confidentially and anonymously and only pass them on to third parties in anonymous form. The data is used exclusively for information and individual classification of our customers, according to their interests and needs as well as for statistical and marketing purposes for ourselves and for tourism service providers in Switzerland.
Personal data is collected by third parties only if you make a reservation for accommodation or a purchase on the sales platform. In this case, your information will if necessary be sent to the service provider concerned so that your request can be processed.
By accepting our Terms & Conditions of Use, you consent to Pays-d’Enhaut Tourism and its service providers saving, profiling, processing and using your personal information for as long as necessary to process your request.
The use of the data enables us to adapt our website and our own service offers to the needs of our users. In addition, data processing makes it possible in particular to analyse the market, to determine the interest aroused by Switzerland's numerous tourism service offers and to draw conclusions from them in order to adapt the offer to the demand and share the information with Swiss tourism companies. Any other use of your personal data, in particular its sale to third parties, is expressly excluded. As a registered customer, you can ask us for information about your personal data.

1.3.    HOW LONG YOUR DATA WILL BE KEPT

Your personal data is saved during the legal retention period. After this period, your personal data is systematically deleted, as soon as they are no longer necessary for the execution or initiation of the contract.

1.4.    YOUR RIGHTS VIS-À-VIS YOUR DATA

You are entitled to request information and the rectification, deletion, restriction, portability, cancellation and opposition to the processing of your data. For any request, please send an e-mail to info@chateau-doex.ch.

1.5.    DATA PROTECTION OFFICER

In accordance with the GDPR as well as the other data protection provisions in force within the European Union, the data controller is:

PAYS-D’ENHAUT TOURISME
Place du Village 6
1660 CHÂTEAU-D’OEX

Tel. :                  +41 26 924 25 25
E-mail :             info@chateau-doex.ch
Website :          www.chateau-doex.ch  
 

2.    COPYRIGHT AND TRADEMARK (LOGO)

2.1.   COPYRIGHT

The content (text and images) of all pages on our website is protected by copyright. All rights are held by Pays-d’Enhaut Tourism or third parties. The contents of our website are accessible to the public for browsing only. Copying all or part of the documents in written or electronic form is only permitted subject to an express reference to chateau-doex.ch. You may not reproduce, transmit, modify, combine or use our website for any commercial or broadcasting purposes without the prior written permission of Pays-d’Enhaut Tourism.

2.2.   LOGOS

The logos are the property Pays-d’Enhaut Tourism. Their use is reserved to partners and members of Pays-d’Enhaut Tourism, subject to compliance with the graphics charter in force.

3.     SENDING INFORMATION – NEWSLETTERS

3.1.    SUBSCRIPTION

We regularly send out information such as newsletters to which you can subscribe on our website. In order to receive them, we need you to register for and accept your subscription, provide your e-mail address and if you so authorize, your first and last name, your gender, your preferred language as well as the country in which you are domiciled. As soon as you have sent your registration request, you will receive an e-mail from us to confirm your agreement. After your confirmation, you will automatically receive our Newsletter type information.
You can cancel your subscription at any time, either by informing us at the following e-mail address: info@chateau-doex.ch or by clicking directly on the "unsubscribe" link in any of our mailings. Your data will then be immediately permanently and irrevocably deleted, except if you re-register.

3.2.    COLLECTION OF DATA

Pays-d’Enhaut Tourism uses a tourism data collection system on its newsletter-type information mailings. Some of the data is collected automatically when you read this information and click on the topics that interest you. Further information is requested when you register for the information mailings. Once you agree to receive them, your data will be collected to personalize your experience and to send you information that reflects your interests. Your data will not be passed on to third parties.

If you wish to consult the general terms & conditions of the service provider, please send an e-mail to: info@chateau-doex.ch
 

4.     LIABILITY

Although Pays-d’Enhaut Tourism makes every effort in good faith to ensure the reliability of the information contained on its website at the time of publication, neither Pays-d’Enhaut Tourism nor its contractual partners can formally certify or attest explicitly or implicitly (also vis-à-vis third parties) to the accuracy, reliability and completeness of the information contained on its website. The opinions expressed or other information contained on its website may be modified at any time without prior notice. Pays-d’Enhaut Tourism disclaims all liability and does not warrant that the functions available on its website will never be interrupted or the absence of viruses or other harmful elements in the browser concerned.

5.     LINKS TO OTHER WEBSITES

The Pays-d’Enhaut Tourism website contains links to third party websites that may be of interest to you. By activating these links, you leave the Pays-d’Enhaut Tourism website. Pays-d’Enhaut Tourism has no control over these third party websites and can under no circumstances be held responsible for their content or functions. This applies regardless of whether you leave the chateau-doex.ch website environment by activating a link or whether the presentation of a third-party website appears in the chateau-doex.ch website environment, even if in this case, the identity of the provider of the information contained in this third-party website is not clearly displayed. The risk or danger that may arise from connecting to or viewing third party websites is at the user’s sole risk and responsibility.


Politique de confidentialité pour les utilisateurs du réseau d'information touristique MyCity (en PDF)

Social networks - #paysdenhaut

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    Terms and conditions

    What if our personalised recommendations don’t suit you?

    you can choose to base the recommendations displayed on your own requirements and interests. Whether you’re looking for a solo adventure, family activities or a gourmet trip with your spouse, the suggestions made will be based on your own preferences.

    You want to find out what the local tourist attractions are based on your current location?

    You can use the map on each page to establish your location and find local points of interest. So you’ll be able to explore the canton, region by region, select the places you’re going to visit along a planned route and get a quick idea of what a town has to offer you.

    You want to make your own selection? Just store your top picks in favourites!

    If you want to store your selection, print it, export it to your free smartphone app "Vaud:Guide” or share it with your friends, you'll can do all this with “Favourites”.

    You want to share your wish list And your choices with your friends? That’s simple!